Privacy Policy — jsv88 Data Protection Commitment

In this Privacy Policy, the following terms carry the meanings set out below unless the context clearly requires otherwise:

• "jsv88", "we", "us", "our" — the jsv88 platform, its operators, and any affiliated entities responsible for the website at https://jsv88.bet and the delivery of gambling and entertainment services thereon.
• "Member", "you", "your" — any individual who has registered, or is in the process of registering, an account on the jsv88 platform.
• "Personal Data" — any information that identifies or could reasonably be used to identify a living natural person, including name, date of birth, email address, phone number, IP address, device identifiers, and payment account references.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, or deletion.
• "Data Controller" — jsv88, as the entity that determines the purposes and means of Processing your Personal Data.
• "Data Processor" — any third-party service provider that Processes Personal Data on behalf of jsv88 under a written data-processing agreement.
• "KYC" — Know Your Customer: the identity verification process applied to Members in accordance with anti-money laundering and platform security standards.
• "AML" — Anti-Money Laundering: the regulatory framework and internal controls that jsv88 applies to prevent the platform from being used for financial crime.
• "Consent" — a freely given, specific, informed, and unambiguous indication by which you signal agreement to the Processing of your Personal Data for a stated purpose, for example by ticking an opt-in checkbox during registration.
• "Sensitive Data" — a subset of Personal Data afforded heightened protection, including health information (relevant to responsible gaming assessments), financial account details, and government-issued identity document numbers.

jsv88 collects Personal Data through several channels. The categories of data collected, together with the source and necessity of each category, are set out in the table below:

jsv88 processes your Personal Data only where a valid legal basis exists. The applicable bases are:

• Contractual Necessity: Processing is necessary to perform our contractual obligations to you as a Member, including account management, payment processing, and game delivery. Without this Processing, we cannot provide the Services.
• Legal Obligation: Processing is required to comply with applicable anti-money laundering (AML) regulations, KYC obligations, fraud prevention requirements, and lawful requests from regulatory or law enforcement authorities.
• Legitimate Interests: Processing is necessary for jsv88's legitimate business interests — such as improving platform security, preventing bonus abuse, personalising your gameplay experience, and conducting internal analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where Processing is not strictly necessary for contract performance or legal compliance (for example, sending promotional emails about new slot releases or Ramadhan bonus offers), we rely on your explicit, freely given consent, which you may withdraw at any time through your account settings or by contacting support.

jsv88 uses your Personal Data for the following specific purposes:

4.1 Account Management

To create, verify, maintain, and close your jsv88 Account; to authenticate your identity at login; to enforce the single-account policy; and to communicate account-status updates (password resets, transaction confirmations, security alerts) via email or SMS to your registered contact details.

4.2 Payment Processing

To execute deposit and withdrawal transactions through your chosen payment methods (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja); to reconcile transaction records; and to investigate and resolve payment disputes. All financial data is processed under strict access controls.

4.3 KYC and AML Compliance

To verify your identity and age (you must be 21 or older), to screen your details against international sanctions and politically exposed persons (PEP) lists, to monitor transaction patterns for indicators of money laundering or fraud, and to report to regulatory authorities where legally required. These obligations cannot be waived by the Member.

4.4 Responsible Gaming

To monitor gameplay patterns for indicators of problem gambling; to enforce self-exclusion periods and deposit limits set by Members through the Responsible Gaming section; to send responsible gaming check-in messages where usage patterns suggest elevated risk; and to preserve self-exclusion records to prevent re-registration during an active exclusion period.

4.5 Platform Security and Fraud Prevention

To detect and prevent unauthorised account access, bonus abuse, chip dumping in live casino games, match-fixing in sportsbook markets, and any other fraudulent activity. Technical data (IP addresses, device fingerprints, session tokens) is retained for security investigation purposes.

4.6 Service Personalisation and Analytics

To tailor your homepage experience based on your preferred game categories (for example, highlighting BRI Liga 1 match odds for frequent sportsbook bettors, or surfacing new Pragmatic Play slot releases for regular slot players); to optimise platform performance; and to conduct aggregated, anonymised analytics that inform product development decisions. Personalisation is based on your own usage history and does not involve profiling based on sensitive attributes.

4.7 Marketing Communications

To send promotional offers, bonus announcements (such as Idul Fitri special promotions or new game launch bonuses), and platform updates via email or SMS, but only where you have provided explicit consent to receive such communications. Each marketing message includes a clear unsubscribe link.

jsv88 does not sell, rent, or trade your Personal Data. We share Personal Data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

5.1 Payment Processors

Transaction data (Member name, amount, payment method reference) is shared with our licensed payment processing partners to execute and reconcile deposits and withdrawals. These partners are contractually bound to process data solely for payment purposes and are prohibited from using it for any other commercial purpose.

5.2 Game Studios and Content Providers

To deliver game sessions (slots from Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft; live casino from Evolution Gaming; crash games from Spribe), a session token and anonymised player identifier are passed to the relevant studio's game server. jsv88 does not pass your full name or financial details to game studios for standard game delivery.

5.3 KYC and Fraud Prevention Partners

Identity documents and biometric verification data submitted for KYC purposes are processed by our trusted identity verification partner under a strict data-processing agreement. Fraud detection services receive technical data (IP address, device fingerprint, behavioural signals) to assess transaction risk scores.

5.4 Regulatory and Law Enforcement Authorities

jsv88 will disclose Personal Data to competent regulatory or law enforcement authorities where required to do so by applicable law, a valid court order, or a binding regulatory directive. We will notify affected Members of such disclosures to the extent permitted by law.

5.5 Corporate Transactions

In the event of a merger, acquisition, or sale of all or substantially all of jsv88's assets, Member Personal Data may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such change and the acquiring entity will be bound by terms no less protective than this Privacy Policy.

jsv88 uses cookies and similar tracking technologies (local storage, session storage, pixel tags) to operate and improve the platform. We use the following categories of cookies:

jsv88 does not use third-party behavioural advertising cookies. You can manage browser-level cookie settings through your browser's privacy controls. Note that disabling strictly necessary cookies will impair platform functionality.

jsv88 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in Transit: All data transmitted between your browser or app and the jsv88 servers is protected by TLS 1.3 (256-bit SSL encryption). The padlock icon visible in your browser's address bar confirms an active secure connection.
• Encryption at Rest: Stored Personal Data — including identity documents uploaded during KYC and financial account references — is encrypted at rest using AES-256 encryption on our server infrastructure.
• Access Controls: Access to Member Personal Data is restricted to authorised jsv88 personnel and Data Processors on a strict role-based, need-to-know basis. All access events are logged and subject to periodic audit review.
• Security Testing: jsv88's infrastructure undergoes regular independent penetration testing and vulnerability assessments. Critical findings are remediated within defined SLA windows. Our security team operates a 24/7 monitoring programme covering our production environment.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, jsv88 will notify affected Members within 72 hours of becoming aware of the incident, providing details of the nature of the breach, the categories of data affected, and the remedial steps taken.

jsv88 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

• Active Account Data: Retained for the duration of the Member relationship. Data is kept active while your Account remains open and in good standing.
• Post-Closure Retention: Following account closure (whether voluntary or by jsv88), identity, financial, and transaction records are retained for a minimum of five (5) years to meet AML regulatory obligations. This period may be extended where an account closure relates to an ongoing regulatory investigation.
• KYC Documents: Identity documents uploaded during the verification process are retained for five (5) years after the end of the Member relationship, consistent with AML record-keeping requirements.
• Support Communications: Live-chat transcripts and support email threads are retained for up to two (2) years from the date of the final communication in a thread, for quality assurance and dispute resolution purposes.
• Marketing Data: Marketing preference data and consent records are deleted within 30 days of receiving an opt-out request. Records of the opt-out event itself are retained indefinitely to demonstrate compliance.
• Technical / Log Data: Server access logs and security event logs are retained for up to twelve (12) months, after which they are securely deleted or anonymised.
• Self-Exclusion Records: Records of self-exclusion periods are retained permanently to prevent inadvertent re-registration during or after an active exclusion period.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

As a jsv88 Member, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.

9.1 Right of Access

You have the right to request a copy of the Personal Data jsv88 holds about you, along with information about how that data is being processed. We will provide this in a structured, commonly used, and machine-readable format.

9.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete Personal Data held on your Account. For security reasons, certain changes (such as a legal name change) will require supporting documentary evidence before being applied.

9.3 Right to Erasure ("Right to Be Forgotten")

You may request deletion of your Personal Data where: the data is no longer necessary for its original purpose; you withdraw consent and no other legal basis applies; or the data has been unlawfully processed. Note that this right is subject to overriding legal obligations — jsv88 cannot delete data that must be retained for AML compliance purposes.

9.4 Right to Restriction of Processing

You may request that jsv88 restrict Processing of your data while a rectification request is being assessed, or while a legitimate-interests objection is being evaluated.

9.5 Right to Data Portability

Where Processing is based on your Consent or contractual necessity, you may request that your Personal Data be provided to you or transferred directly to another service provider in a structured, commonly used, machine-readable format.

9.6 Right to Object

You have the right to object at any time to Processing of your Personal Data for direct marketing purposes (including profiling for marketing). You also have the right to object to Processing based on legitimate interests, subject to jsv88's ability to demonstrate compelling legitimate grounds that override your rights.

9.7 Right to Withdraw Consent

Where Processing is based on your Consent, you may withdraw that Consent at any time through your account settings or by contacting support. Withdrawal of Consent does not affect the lawfulness of Processing carried out prior to the withdrawal.

If you have reason to believe that a minor has registered an Account on jsv88 or submitted Personal Data to the platform, please contact our support team immediately at [email protected] so that the matter can be investigated and the data removed without delay.

jsv88 primarily serves Members based in Indonesia. However, some of our Data Processors (including game studios and fraud prevention partners) operate infrastructure located outside Indonesia. Where Personal Data is transferred to servers or systems located in another country, jsv88 ensures that appropriate safeguards are in place, including:

• Data-processing agreements incorporating internationally recognised data-transfer clauses that impose data protection obligations on the recipient equivalent to those applied by jsv88.
• Transfers limited to countries or organisations that maintain an adequate level of data protection as assessed by jsv88's data governance team.
• Technical security measures (encryption in transit and at rest) applied uniformly regardless of the geographic location of the processing infrastructure.

By registering a jsv88 Account, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia in connection with the delivery of the Services described in this Privacy Policy.

jsv88 sends promotional and informational communications only to Members who have explicitly opted in to receive them. Marketing channels include email and SMS to your registered contact details.

Typical marketing content includes: welcome bonus announcements, reload deposit promotions, seasonal offers (for example, special promotions during Ramadhan, Idul Fitri / Lebaran, Chinese New Year / Imlek, or Indonesian Independence Day on 17 August), new game launch notifications from providers such as Pragmatic Play or Evolution Gaming, and BRI Liga 1 or Champions League bet-boost offers.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email.
• Updating your notification preferences in your jsv88 account settings.
• Contacting our support team directly at [email protected] and requesting removal from all marketing lists.

Opting out of marketing communications does not affect the delivery of transactional messages (such as deposit confirmations, withdrawal notifications, or security alerts), which are sent as part of the core Service regardless of marketing preference.

The jsv88 platform does not contain links to external third-party websites or services. In the event that any contextual reference or informational content on the platform directs you to an external resource, please be aware that jsv88 has no control over the privacy practices or content of third-party websites. Visiting any external site is entirely at your own risk, and those sites' own privacy policies — not this one — govern the collection of your data once you leave the jsv88 platform.

jsv88 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data-processing practices, or the Services we offer. When material changes are made, jsv88 will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notice on the jsv88 homepage for a minimum of 14 days following the change.
• Send an email notification to the registered address of all active Members where the change materially affects their rights or the use of their data.

Your continued use of the jsv88 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the platform and contact support to close your Account and request deletion of your data in accordance with Section 9.3 above, subject to applicable AML retention obligations.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jsv88 handles your Personal Data, please contact our Data Protection team using the details below. We are committed to responding to all privacy-related enquiries within 30 days of receipt.

When submitting a data rights request, please include your registered email address, your full name as it appears on your Account, and a clear description of your request. For identity verification purposes, we may ask you to provide additional information before acting on any access, rectification, or erasure request.